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Frequently asked questions

Frequently asked questions


Frequently asked questions

  1. How and when do I get my complimentary gift?
  2. Who can qualify for this offer?
  3. When does this promotion end?
  4. I have not received my complimentary gift, what should I do?
  5. If I have any questions that were not answered here, who can answer them?

1. How and when do I get my complimentary gift?

Once you have chosen your complimentary gift following your test drive and we are able to establish whether the submission is eligible, we will issue your chosen gift to you within 14 days.

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2. Who can qualify for this offer?

This offer is available to selected customers who have been invited to test drive a Renault model via letter or MMS.

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3. When does this promotion end?

All test drives must be taken by 30 September 2015 to be eligible to claim a complimentary gift.

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4. I have not received my complimentary gift, what should I do?

If you have not received your complimentary gift in the time set out please call us on 01565 832865 and we will look in to this for you. The helpline is open Monday to Friday 9am to 5.30pm.

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5. If I have any questions that were not answered here, who can answer them?

If you have a question that is not listed here, please call us on 01565 832865. The helpline is open Monday to Friday 9am to 5.30pm.
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